Event Agenda

Agenda

5 August, 2025 09:00 to
17:00

GSTC Academic Symposium

Sheraton Fiji Golf & Beach Resort, Fiji

This symposium is designed to foster collaboration between research and practice, providing a dedicated forum for sharing insights, research findings, and practical experiences. Through vibrant discussions and interactive sessions, participants explore innovative approaches to integrating sustainability principles across tourism sectors. The event highlights the importance of adaptive management, climate resilience, and community engagement—ensuring that tourism continues to be a force for good.


As seats at the symposium are limited, those registered for the conference that wish to attend the Academic Symposium as well, email events@gstc.org.

5 August, 2025 10:00 to
14:45

Accredited Certification Bodies Meeting

Sheraton Golf & Beach Resort Fiji

(by invitation only)

5 August, 2025 14:45 to
17:30

GSTC Destination Members Meeting

Sheraton Golf & Beach Resort Fiji

(by invitation only)

5 August, 2025 17:30 to
20:00

Welcome Reception Dinner

Sofitel Fiji Resort and Spa

Cocktail dinner to kick off the conference.

Complimentary shuttles will be available from designated hotel locations.

6 August, 2025 09:30 to
10:00

Opening Ceremony

Denarau Island Convention Centre (DICC)

Welcome and official opening of the conference.


6 August, 2025 08:30 to
09:30

Registration

6 August, 2025 10:00 to
10:45

GSTC’s Global Mission and Current Activities

DICC

Overview of GSTC’s global initiatives, accreditation, and current activities, highlighting the organization’s role in advancing sustainable tourism standards worldwide.

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Randy Durband
GSTC

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Dr. Mihee Kang
GSTC

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Bert van der stege
CEO, Harbour Air

6 August, 2025 10:45 to
11:30

Refreshment Break and Networking

Foyer
6 August, 2025 11:30 to
12:30

Plenary Session – Thought Leaders Conversation

DICC

Interactive discussion with thought leaders on current trends and innovations in sustainable tourism.

6 August, 2025 12:30 to
14:00

Lunch and Networking

Hotel Restaurant – Island 619
6 August, 2025 14:00 to
15:15

Islands’ Inland: Not only Sea & Sun

DICC

Traditionally, island tourism has centered around beaches and coastal attractions. This session shifts the spotlight inland, highlighting the opportunities for developing diverse tourism experiences away from the shoreline. Discussions will explore how cultural, nature-based, and adventure tourism can thrive in lesser-known inland areas, contributing to balanced growth and sustainable visitor experiences. Attendees will gain insights into practical strategies for promoting inland destinations and fostering tourism that benefits communities across the entire island.


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Wendy Li
GSTC

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Marita Manley
Talanoa Treks / Talanoa Consulting

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Natalie Kidd
Intrepid

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Kehana Andrews
Regenerative Vanua

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Jennifer Loh
CEO & Founder, Travaras

6 August, 2025 14:00 to
15:15

Tourism and Environmental Regeneration

Orchid

Tourism’s role in environmental regeneration, ocean conservation, and community resilience. The session highlights how tourism can contribute to regenerating natural environments, protecting ocean health, and supporting resilient communities.

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Jim Sano
WWF

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Raquel Saavedra Dias
Six Senses Fiji

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Seiuli Dwayne Bentley
Secretariat for the Pacific Regional Environment Programme (SPREP)

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Andrew Leary
Coraggio Group

6 August, 2025 14:00 to
15:15

Paving a Way to Resilience: How the Cook Islands is Planning its Development through Tourism (Powered by Destination Wayfinder)

Frangipani & Gardenia

Explores Cook Islands’ holistic destination stewardship, governance, and technology for sustainable tourism planning. The session unpacks key steps that the Cook Islands has taken to carry out its ambitious goals, from enabling governance at a nationwide level and establishing the Destination Stewardship Advisory Group, to participating in the GSTC Assessment and leveraging Destination Wayfinder’s technology platform to aid in strategic implementation.

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Kristin Dunne
Destination Stewardship, Destination Wayfinder

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Karla Eggelton
Cook Islands Tourism Marketing Corporation

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Brad Kirner
Cook Islands Tourism Corporation

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David Ermen
Destination Capacity

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Dr. Kelly Bricker
Hainan-Arizona State International Tourism College (HAITC)

6 August, 2025 14:00 to
15:15

Food & Beverage (F&B) Standard Consultation Workshop

Pacific Room
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Dr. So Young Lee
GSTC

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Takeshi Shimotaya
Sustainable Restaurant Association - Japan

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Jon Peahl
Council for Native Hawaiian Advancement

6 August, 2025 15:15 to
16:00

Refreshment Break and Networking

6 August, 2025 16:00 to
17:15

Small Island Destination Management

DICC

This session will address the unique challenges and opportunities in managing tourism for small island destinations from different perspectives. Panelists will discuss key aspects such as balancing visitor growth with environmental protection, preserving cultural heritage, and ensuring economic benefits for local communities. Best practices in sustainable destination management will be highlighted, with a focus on governance, community engagement, and resilience planning in the face of climate change. Attendees will gain actionable insights into strategies that promote long-term sustainability while maintaining the distinctive character and natural beauty of island destinations like Fiji.


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Penny Spoelder
TRC Tourism

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Janel Campbell
The Bahamas Ministry of Tourism, Investments & Aviation

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Marzeta Bodden
Tourism Product Development, Cayman Islands Department of Tourism

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Jenny Leewai Bourke
Nukubati Island Resort

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Paul Pio
Vanuatu Ministry of Trade and Commerce

6 August, 2025 16:00 to
17:15

Communicating Responsibility with Travelers

Orchid
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Yujeong Kim
Deogyusan National Park, Korea National Park Service (KNPS), Programme Officer

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Estefania del Azar
GSTC

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Dr. You Hyun Jang
Korea Tourism Organization

6 August, 2025 16:00 to
17:15

Reef Protection, Coral Restoration, and Responsible Diving

Frangipani&Gardenia

This session will explore the critical role of sustainable practices in protecting coral reefs, restoring damaged ecosystems, and promoting responsible diving. Panelists will discuss best practices for coral restoration techniques, the impact of tourism on reef health, and strategies for ensuring that diving and snorkeling activities contribute to conservation efforts. The session will highlight how raising awareness among both locals and visitors is key to fostering a culture of sustainability and reef protection. Attendees will gain insights into how educational initiatives can drive responsible behavior and empower communities to engage in the preservation of marine biodiversity.

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Roi Ariel
GSTC

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Dev Albao
The Reef-World Foundation

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Helen Sykes
Marine Ecology Consulting / Resort Support

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Dr. Frank Griffin
The Coral Triangle Initiative on Coral Reefs, Fisheries, and Food Security (CTI-CFF)

6 August, 2025 16:00 to
17:15

GSTC Destination Criteria Consultation Workshop

Pacific Room
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Dr. So Young Lee
GSTC

6 August, 2025 18:00 to
21:00

Dinner time (Individually)

Port Denarau

Shuttle service will be available from the conference venue to Denarau Port for attendees to choose their own dining options. Return transportation to the hotels will also be provided.

7 August, 2025 08:30 to
09:00

Registration

7 August, 2025 09:00 to
10:15

Destination Roadmaps and Sustainability Plans

DICC

This session will focus on the development and implementation of destination roadmaps and sustainability plans as essential tools for guiding sustainable tourism growth. Panelists will share insights on how to create comprehensive strategies that balance environmental conservation, cultural preservation, and economic development. Case studies will highlight collaborative approaches involving local governments, industry stakeholders, and communities to establish long-term goals and measurable outcomes.


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Andrew Leary
Coraggio Group

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Chris Cocker
Pacific Tourism Organization (SPTO)

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Karla Eggelton
Cook Islands Tourism Marketing Corporation

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Morgan Mingle
Park City Chamber and Visitor’s Bureau

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Kiri Goulter
KG Consulting

7 August, 2025 09:00 to
10:15

Climate Resilience, Disasters, and Sustainable Recovery

Orchid

This session will address how destinations can prepare for, respond to, and recover from natural disasters while prioritizing sustainability and resilience. Panelists will discuss disaster risk management, climate adaptation strategies, and the critical role of local communities and tourism stakeholders in recovery efforts. Case studies will highlight successful recovery initiatives that balance rebuilding with sustainability, focusing on restoring ecosystems, protecting livelihoods, and fostering long-term resilience.


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Matthew Landkamer
Whereabout

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James Daniell
Risklayer

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Geoff Hyde
Sustainable Tourism International

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Kasi Taukeinikoro
Rivers Fiji

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Grace Hu
Dossen Group

7 August, 2025 09:00 to
10:15

Cruises, Yachts, Ports and Destinations

Frangipani

This session will explore the complex dynamics between cruises, yachts, ports, and the destinations they serve, with a focus on promoting sustainable growth across small islands and coastal communities. Panelists will discuss the environmental, social, and economic impacts of maritime tourism, highlighting strategies to minimize negative effects while maximizing benefits.


Key topics will include port infrastructure development, sustainable yacht tourism, and destination resilience. Special attention will be given to dispersing tourism across secondary destinations, empowering local communities in less-visited areas, and fostering destination stewardship. Discussions will also address how cruise lines and Destination Management Organizations (DMOs) can contribute to leaving destinations in better condition, and how small destinations can develop sustainably within the larger tourism ecosystem.



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Leigh Howard
Tropica Group of Companies

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Vaihere Lissant
Tahiti Tourisme

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Jacinta Lal
Fiji Ministry of Tourism & Civil Aviation

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Joel Katz

7 August, 2025 09:00 to
10:15

Sustainable Marine Tourism Class: Green Fins Standard

Pacific Room

Scuba diving, snorkelling, and other marine tourism activities can be powerful tools for ocean conservation, but without proper management, they can also damage marine ecosystems. There are already many dive centres, snorkelling centres, and liveaboard businesses that use the Green Fins standards to protect the marine environment where they operate. This class about the Green Fins standards, led by Dev Albao from The Reef-World Foundation, will guide you through best practices for diving and snorkelling operations, offering clear steps for immediate action, training, and ongoing improvement. In this interactive session, you’ll learn how to implement sustainable practices that not only protect coral reefs but also ensure the long-term success of your business and the marine tourism industry. Spearheaded internationally by The Reef-World Foundation in partnership with the UN Environment Programme, the Green Fins initiative sets internationally recognized environmental standards for marine tourism, equipping operators with a practical framework to reduce harmful practices and enhance conservation efforts. Presentation from Christina-Leala Gale about Responsible Marine Wildlife Viewing Guidelines.


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Dev Albao
The Reef-World Foundation

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Christina Gale
Pacific Tourism Organization (SPTO)

7 August, 2025 10:15 to
11:00

Refreshment Break and Networking

Foyer

Presentation of Travel Redefined: Tourism for People and Planet (by GSTC & CWP)

Travel Redefined is the most ambitious storytelling project of its kind — a global digital series capturing the future of sustainable tourism in action. Produced by the Global Sustainable Tourism Council (GSTC) in partnership with Content With Purpose (CWP), the series spans six continents, over 20 countries, and features 55 shoot days and more than 50 changemakers, from policymakers and businesses to local leaders and community voices.

This landmark series explores how destinations around the world are turning the GSTC Standards into real-world solutions — tackling climate change, biodiversity loss, accessibility, over-tourism, and more. Through visually rich storytelling and expert insight, the series reveals how the tourism sector is evolving to become a driver of positive impact for people and planet.

In this session, to be held during the refreshment break, be among the first to see the Travel Redefined impact showcase film — an exclusive preview of what’s to come — and discover how storytelling at scale can inspire a new era of responsible travel.

6 August, 2025 11:00 to
12:15

Leveraging Local Culture for Tourism

DICC

With a focus on Pacific-led models and community-driven initiatives, this session will explore how integrating local culture into tourism experiences can create more authentic, sustainable, and meaningful visitor engagements while directly benefiting host communities. Panelists will discuss best practices for showcasing traditional customs, arts, cuisine, and storytelling as essential elements of destination identity.


The session will feature examples of how cultural tourism, when thoughtfully and responsibly managed, can preserve heritage, empower local artisans and cultural practitioners, and generate lasting economic opportunities.


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Joseph Cheer
Western Sydney University, School of Social Sciences

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Anaseini Bakaniceva
Tourism Fiji

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Dr. Ivan Anthony Henares
UP Asian Institute of Tourism

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Kylie Ruwhiu-Karawana
TRC Tourism

7 August, 2025 11:00 to
12:15

Sustainability Measurement & Evaluation

Orchid

Measurement and evaluation is a crucial part of sustainability in tourism and is often mentioned in the suggested performance indicators of the GSTC Standards (formerly known as GSTC Criteria). Join industry leaders and experts as we navigate the complex landscape of sustainability measurement and evaluation, learning from a comprehensive discussion that includes stats, trends, and useful examples. This session will provide insights into effective evaluation techniques that drive continual improvement in sustainability practices, ensuring a responsible and measurable approach to tourism.

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Jason Lin
Hotelzero

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Christopher Hancock
Destination Canada

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Susana Vicente Álamo
Peninsula Papagayo

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Jessie Cheung
Rosewood Hotel Group

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Susanne Brecken
Professor, Sustainable Tourism at Griffith University in Australia

7 August, 2025 11:00 to
12:15

Workforce Development and Empowerment

Gardenia+Frangipani

This session explores strategies to build a sustainable and inclusive tourism industry. Key topics include upskilling the workforce with sustainability-focused training, promoting ethical employment practices to ensure fair wages, and engaging local communities in destination stewardship. Discover how collaboration between businesses, governments, and communities can foster a responsible tourism model that benefits both people and the planet.



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Jorge Moller
GSTC

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Kuniko Takasaki
JTB Group

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Dr. Christian Schott
Te Herenga Waka-Victoria University of Wellington

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Nipatpong Chuanchuen
Trekking Thai

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Robert Ah Sam
Samoa Tourism Authority

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Robert Imrie
Cree Outfitting and Tourism Association

7 August, 2025 11:00 to
12:15

Destination Roadmap Workshop

Pacific Room

This workshop will provide a comprehensive overview of how destinations can embark on the path to sustainability using the GSTC framework. Participants will explore the essential steps involved, from initial assessments and stakeholder engagement to implementing sustainable practices that drive continuous improvement.


Key elements of the session will include an introduction to the Destination Stewardship Starter Kit, a valuable resource designed to support destination managers, policymakers, and other stakeholders in transitioning towards a stewardship approach. The workshop will also cover practical tools and strategies for managing tourism impacts effectively and fostering collaboration across sectors.

Attendees will leave with actionable insights and a clear roadmap to help their destinations thrive while advancing towards sustainability goals.


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Tiffany Chan
GSTC

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Dr. Kelly Bricker
Hainan-Arizona State International Tourism College (HAITC)

7 August, 2025 12:15 to
13:30

Lunch and Networking

Hotel Restaurant
7 August, 2025 13:30 to
14:45

Sustainable Hospitality and Coastal Development

This session will focus on hospitality in coastal areas, exploring how hotels and resorts can be built and operated in a more sustainable manner. Key topics include responsible coastal development, protecting ecosystems, and adapting accommodations to climate challenges. Learn how the hospitality industry can play a crucial role in both enhancing guest experiences and ensuring the long-term sustainability of coastal destinations.


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Koko Tang
Colorful Earth; GSTC Board Member

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Kelly Yoong
Sentosa Development Corporation

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Amy Breckon
World Wildlife Fund

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Bhummikitti Ruktaengam
Sustainable Tourism Development Foundation, Phuket

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Litia Mario
Fiji Hotel & Tourism Association (FHTA)

7 August, 2025 13:30 to
14:45

Sustainability in Transportation and Infrastructure

Orchid

This session explores innovative approaches to building and maintaining transportation systems and infrastructure with long-term environmental, social, and economic sustainability in mind. Topics include low-carbon design, resilient materials, policy frameworks, and emerging technologies shaping a more sustainable future in mobility and urban development.

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Bert van der Stege
Harbour Air

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Tjakko Dijk
The Watertaxi Company

7 August, 2025 13:30 to
14:45

Sustainable Events

Gardenia&Frangipani

The new GSTC MICE Standard was launched earlier this year, which is divided into three sub-sectors: Venues, Event Organizers, and Events & Exhibitions. This session will explore strategies for advancing sustainability within the MICE (Meetings, Incentives, Conferences, and Exhibitions) sector with a focus on sustainable events. Experts will share insights on implementing sustainable practices throughout the event lifecycle, from venue selection and waste management to catering and transportation. Attendees will gain valuable knowledge on minimizing the environmental impact of events while enhancing social and economic benefits for local communities. Case studies and best practices will highlight relevant models for hosting sustainable MICE events.


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Roger Simons
Marina Bay Sands

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Jessica Vandy
Global Destination Sustainability Movement (GDS-Movement)

7 August, 2025 13:30 to
14:45

Storytelling Through Films (by GLP Films)

Pacific Room

This interactive session highlights the power of storytelling as a catalyst for change across destinations. Participants will be walked through compelling case studies that demonstrate how visual narratives can address real-world tourism challenges. By focusing on stewardship, inclusion, and authentic local voices, this format empowers all tourism stakeholders – from communities and businesses to governments and NGOs – to play a role in shaping a more sustainable and prosperous future.


Participants will explore destination challenges, strategic responses, and storytelling outcomes; learn how to create meaningful, personalized content that resonates with audiences; be inspired to tell their own destination’s story in a way that drives impact and empowers others.


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Rob Holmes
GLP Films

7 August, 2025 14:45 to
15:30

Refreshment Break and Networking

Foyer
7 August, 2025 15:30 to
16:45

Connecting Global Partners with Local Community Development

DICC

This session will explore how global partnerships can help drive local tourism initiatives that support communities, preserve cultural heritage, protect nature, and promote sustainable development. It will highlight practical examples of how international organizations and private sector initiatives can support locally led projects that reflect community needs and values. 


Key topics will include global partner expectations for local counterparts, successful Public-Private-Commmunity Partnership (PPCP) models, unlocking funding to support local tourism businesses and tourism initiatives, and the role of policy and governance in enabling sustainable tourism development.


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David Ermen
Destination Capacity

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Jorge Moller
GSTC

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Becky Last

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Jane McFadzean
Trip.com Group

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Libby Owen-Edmunds
Private Sector Development Specialist

7 August, 2025 16:30 to
16:45

Closing Session

DICC

Wrap-up and closing remarks for the conference.

7 August, 2025 17:15 to
21:00

Farewell Cocktail Dinner

Sheraton Fiji Golf & Beach Resort, Fiji
8 August, 2025 09:00 to
14:00

Fiji Culture Village

Discover the rich heritage of Fiji on this immersive cultural experience, where long-held traditions are proudly kept alive.


At the Fiji Culture Village in Nacaqara, Navo, Nadi, you’ll step into a lively community where Fijian culture remains vibrant and authentic. Explore traditional bure huts, each representing different aspects of the country’s diverse heritage: from fire lighting and pottery making to wood carving and mat weaving.


Meet local artisans who share the skills, customs, and stories passed down through generations, offering a genuine connection to Fiji’s history and way of life.


Duration: 4-5 hours (includes lunch)


What to Bring:

Comfortable walking shoes

Light, breathable clothing (expect warm weather)

Camera or smartphone to capture special moments

Insect repellent (especially for outdoor activities)

Reusable water bottle to stay hydrated

Note: Specific timings may change

8 August, 2025 09:00 to
12:00

Garden of the Sleeping Giant

Step into one of Fiji’s most serene natural sanctuaries with a guided visit to the Garden of the Sleeping Giant, located just outside Nadi. Originally founded by actor Raymond Burr, this lush botanical garden is home to over 2,000 varieties of orchids and tropical plants. The tour offers a tranquil, scenic experience and is ideal for nature lovers and those looking to unwind after the conference. Participants will be split into smaller groups for a more personal journey through key areas, including the vibrant Gallery, a peaceful Jungle Walk, and a scenic Valley Stopover with sweeping views of the surrounding landscape.


Duration of the tour: 3 hours


What to bring:

Cool and comfortable clothing

Comfortable walking shoes

Hat, Sunglass and sunscreen

Note: Specific timings may change

8 August, 2025 06:00 to
09:00

VOU HUB for Arts, Culture and Activities

Dive deeply into the Fiji untold story of Mystical Giant women; Octopus Gods of the vast Fijian ocean; and a Shape Shifting Iguana spirit adorned in the long-lost dance sticks of a village crying out for a hero. A young girl of chiefly Fijian heritage is plunged into a journey of daring self-discovery. One that takes her so far beyond the soil she is born of, and into the dreamy Fijian underworld she has only ever heard of through the half-whispered half-remembered dance stories of aunties and uncles around late-night story sessions. Begin your experience with a live drumming extravaganza then be drawn into an enticing mix of contemporary and traditional song and dance performance, which awakens the senses and gives you a deeper understanding and connection with beautiful Fiji!


In 2019 VOU established the VOU HUB for arts, culture and Activities located 5 minutes from Denarau Island in Nadi. The VOU HUB is the first artist owned and run venue in Fiji and houses a 450 seat theater that hosts high quality Fijian performing arts.


Duration: 2-3 hours


What to bring:

Comfortable walking shoes

Light, breathable clothing (the weather is typically warm and humid)

Insect repellent

Note: Specific timings may change

8 August, 2025 09:00 to
18:00

Great Sea Reef Coral Restoration Tour with Fiji Surf Co

Experience Fiji’s iconic Great Sea Reef through a unique conservation-focused tour. We begin with a Coral Block Tutorial at the Fiji Surf Co. Beach Warehouse on Sonaisali Beach, where you’ll learn how these nature-based structures help regenerate reefs and support marine biodiversity.


Weather permitting, we’ll head out by boat to visit live Coral Block Reef sites on the Great Sea Reef. Enjoy sightseeing, swimming, and snorkeling around vibrant reefs and nearby islands, with guides, gear, lunch, and refreshments provided.


This tour blends education and exploration — showcasing real solutions for ocean restoration.


Duration: 9 hours (lunch is provided)


What to Bring:

Proper swimwear (you’ll be in and out of the water)

Reef-safe sunscreen (to help protect marine life)

Change of clothes

Towel

Camera or phone in a waterproof case

Reusable water bottle to stay hydrated


Note: Specific timings may change

8 August, 2025 09:00 to
17:00

Naidiri Bio-diversity Park

Experience the intersection of culture, conservation, and community with a day-long journey to Naidiri Biodiversity Park. This immersive eco-tour offers a rare opportunity to participate in hands-on environmental activities while engaging deeply with Fijian village life. The day begins with a Sevusevu (traditional welcome ceremony), followed by a guided village tour and interactive sessions on coral and mangrove planting—critical components of Fiji’s coastal ecosystem restoration efforts. Guests will also enjoy snorkeling in nearby waters, a locally prepared village lunch, and an informative sustainability presentation led by the community team.


Duration: 7-8 hours (lunch is provided)


What to Bring:

Clothes and shoes that can get wet

A change of clothes

Towel

Reusable water bottle

Reef-safe sunscreen

Cultural Guidelines:

It is advised to wear tops with sleeves and skirts/pants that cover the knees

Sunglasses and hats should not be worn while in the village

Shoes must be removed before entering homes or the village hall

There will be basic amenities to wash with fresh water after the swimming/snorkeling activities before lunch

Note: Specific timings may change